Primary Responsibility
Handle all ground transportation requests in our Beijing office
Directly contact drivers to assign their duties and supervise their performance
Reserve cars from appointed vendors when necessary
Accurately record car reservation and assignment information into database and update timely should there be any changes
Coordinate and solve unexpected situation during car ordering and service process
Provide support in car billing, driver evaluation and service complaint handling etc.
Expected Credentials
Fluent in written and spoken English, CET 4 at least
Excellent communication skill and great customer service attitude
Committed and flexible, and have the ability to work under pressure
Highly attentive to detail with a sharp eye for consistency